Shipping Policy — Bag2Travel

Summary

FREE Express delivery in the UK on every basket of £5 or more, and on every Bundle — 2–4 days.
Baskets under £5: £2.99 flat rate.
Next Day Delivery upgrade: £4.99 — order before 1pm (Mon–Fri), UK only.
Highlands, islands, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight and Scilly: £5.99–£8.49 express, 2–3 working days.
EU flat delivery: £9.99, tracked, 3–7 working days.
All parcels tracked door-to-door. Full table on our Delivery page.

1. UK delivery

UK orders ship via Evri, InPost or Royal Mail — whichever gets to your door fastest. Estimated delivery 2–4 days for UK addresses.

UK, basket £5 or more (or any Bundle): FREE — applied automatically, no code needed.
UK, basket under £5: £2.99 flat rate.
Next Day Delivery: £4.99 on any basket. Order by 1pm (Mon–Fri). Not available in the 48-hour postcode areas listed on our Delivery page.
Northern Ireland, Scottish Highlands & islands, Jersey, Guernsey, Isle of Man, Isle of Wight, Isles of Scilly: £5.99 for accessories, £8.49 when the basket has a bag — 2–3 working days.

2. Republic of Ireland & European Union

Tracked delivery to Ireland and the European Union — flat rate £9.99. Estimated delivery 3–7 working days. Carriers: UPS, FedEx/TNT, DHL.

3. Rest of world

For all other destinations please email hello@bag2travel.co.uk with your delivery address and item choice for a quote.

4. Dispatch times

Orders placed before 1pm UK time, Monday to Friday, are dispatched the same day. Orders placed after 1pm or at the weekend are dispatched the next working day. Bank holidays are not working days.

5. Tracking

Once dispatched you will receive an email with a tracking number and a link. If you do not receive tracking within 2 working days of ordering, please contact us.

6. Undelivered or delayed parcels

If your parcel is significantly delayed (more than 10 working days for UK, 15 for EU) please contact us and we will investigate with the carrier and either re-send or refund in full.

7. Customs & duties (EU — new rules from 1 July 2026)

The European Union has abolished the historic €150 de minimis exemption. From 1 July 2026, every parcel arriving in the EU from the UK is subject to a flat €3 customs duty per tariff heading (HS code) contained in the parcel, in addition to VAT collected via our IOSS registration. A further EU-wide handling fee of approximately €2 per tariff heading is expected to apply from November 2026.

In practice:

A parcel containing items under one HS code triggers one €3 duty (e.g. 2 identical bags = still €3).
A parcel containing items under multiple HS codes (e.g. a bag + a packing cube + a travel adapter) triggers €3 per unique code.
Under IOSS rules, the seller (us) is the declarant — so this cost is included in the £9.99 EU shipping rate for orders with a single HS heading. Multi-category orders may show an adjusted line at checkout.

You will not be asked to pay any additional customs duty on delivery. VAT under the €150 IOSS threshold is also handled by us at checkout.